PASS Virtual Train-the-Trainer Course

February 3, 2021 @ 8:00 am – 4:00 pm


The Community Transportation Association of America (CTAA) present Passenger Assistance Safety and Sensitivity (PASS) Train-the-Trainer Virtual Certification. This is also valid for PASS Trainer Recertification.

The Passenger Assistance Safety and Sensitivity (PASS) Trainer Certification Program ensures that community transportation trainers have current expertise in passenger assistance, techniques, sensitivity skills, hands-on wheelchair securement and lift operations, bus evacuation knowledge and skills in order to train drivers to serve persons with disability.


  • Morning session: 9:00 a.m. (EST) to Noon
  • Break: Noon to 12:30 p.m.
  • Afternoon session: 12:30 p.m. to 5:00 p.m.

PASS Trainer Certification registration fee: $600 (CREDIT CARD PAYMENTS ONLY)

To be trained and certified as a PASS Trainer, trainee must complete two prerequisite online courses before the Virtual PASS Training course:

  • PASS Basic 7.0 (four hour online self-paced course)
  • Techniques for Training PASS (two-hour online course)

The trainee then attends a one-day Virtual PASS Trainer zoom course.

After registering, you will receive instructions via email that will include course content, access links for prerequisites and links to our online training sessions. Upon completion of the Virtual PASS Trainer course, a follow-up training session is scheduled for each participant. This consists of a one-one wheelchair securement and lift-operation proficiency demonstration by the trainee, followed by the PASS Trainer certification examination. 


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