Crisis Communication on a Card: The Essentials of an Effective Plan

May 19, 2020 @ 1:00 pm – 2:30 pm


Due to the overwhelming response of our first session, NTI, in conjunction with Lyons Strategic, is pleased to offer an encore presentation of this webinar, originally held in late April. If you were unable to attend the previous session, we hope you will be able to join us this time. Please note that you must register for this session to participate.  

Transit agencies are exposed to all sorts of potential crises. Agency-wide planning and training are essential. But having detailed communications plans for every possible situation isn’t realistic. This session will present the essentials of an effective crisis communications plan that can be scaled to most any agency size or crisis scenario. The presenter is a veteran transit communicator and former reporter who has worked through pandemics, transit service disruptions, fatalities, leadership controversies and active shooters.


Leave a Reply